Customer Care Questions
I'm familiar with Explore Asian. Are you the same brand?
Yes! Explore Asian has moved beyond just Asian products, and we have rebranded to become Explore Cuisine. Same great products and a few new ones direct from Italy!
Where can I find your products?
We are sold in over 25 countries! To find a store near you, please use our store locator tool
Do you ship in the US?
Yes, our online store does ship to the continental USA with free shipping on all orders over $50.
DO YOU SHIP INTERNATIONALLY?
Unfortunately we do not ship anywhere outside the US at this time. Please use our store locator
to find a store near you.
Are you on social media?
Yes, simply follow us on any one of our many platforms to be the first to know about new Explore Cuisine products, recipes, coupons and more! Facebook
DO YOU HAVE ANY COUPONS OR FREE PROMOTIONS?
Yes! On our social media pages, we are always promoting our products. Make sure toÿsign upÿfor our newsletter as well for coupons, recipes, and new product launches.
DO YOU WORK WITH BLOGGERS?
In fact we do - If interested, please send your request to email@example.com
with your blog name, number of monthly readers, mailing address and email address. We'll get back with you as soon as we can!
WHERE ARE YOUR PASTAS MADE?
When our Founder, Joe, was developing the brand , he searched the globe to find the best places to source our raw materials and manufacture our products. Our rice noodles are produced in Thailand. The chickpea and lentil (pulse) pastas are produced in Italy and the bean pastas are made in China. At Explore Cuisine we want to make sure your expectations of high quality are met, all our factories are dedicated and certified organic and gluten free facilities.
What are mung beans?
For thousands of years, mung beans have been used for a variety of purposes. Mung beans originated in India and were cultivated throughout Asia. The mung bean (Vigna radiata) is a plant species in the legume family and is mainly cultivated in India, China, and Southeast Asia. It is used as an ingredient in both savory and sweet dishes. Mung bean sprouts are common in South-East Asian cooking; stir-fry as a Chinese vegetable accompaniment to a meal or uncooked bean sprouts in the filling for Vietnamese spring rolls. Dry organic mung beans are used in our Edamame & Mung Bean Fettucine to give the product the finest texture.
What are black beans?
Black beans are all known scientifically as Phaselous vulgaris. Black beans (and all common beans) are native to the Americas, but have been introduced around the world, including Asia. These small shiny black beans are dense in texture and the exotic dark color and rich taste make them popular in vegetarian dishes. Explore Cuisine's Black Bean Spaghetti is the most popular.
What are Soybeans beans?
Soybeans (Glycine max) are a species of legume native to East Asia. Soybeans have numerous uses such as soybean oil, soy milk, tofu or soy sauce. Soybeans are a great source of protein and they produce significantly more protein per acre than most other uses of land. We use two types of soybeans: in our Soybean Spaghetti is used ordinary mature soybeans whereas Edamame Spaghetti and Edamame&Mung Bean Fettucine use young green soybeans called edamame.
WHAT IS THE SERVING SIZE FOR THE RICE NOODLES?
Our Black Beans are from the of the "Phaseolus Vulgaris" variety grown on very fertile land of Northern China. They are ideal to give the fine texture to ur Black Bean Spaghetti! Our black beans do not contain any soy, but we do process soybeans on the same line. Although we try our best to avoid cross contamination, we can not guarantee it and hence, for people with soy allergies, we have on warning on our packaging - "May contain soy"!
YOUR BLACK BEAN SPAGHETTI HAS SO MANY NUTRIENTS - HOW CAN THAT BE?
First, we'll start off by sharing that there are many varieties of black beans. Additionally, the protein and fiber contents also tend to significantly differ from one variety to the other. The main factors in these variations include: soil type, the amount of sunlight (and/or darkness the plant receives), and, of course, the amount of organic compost and rainfall each year! All these parameters contribute to different ratios.
WHAT IS A PULSE?
are part of the legume family and the term pulse refers to the dried seed. Chickpeas, lentils, beans and peas are the most common varieties of pulses. Pulses are typically very high in protein and fiber. Watch a short video
from the Food and Agriculture Organization of the United Nations to learn more.
HOW LONG DOES IT TAKE TO COOK BEAN PASTA? CAN YOU REHEAT IT?
It depends on variety and shape of the pasta. Thin pasta, spaghetti cooks quicker (4-6 min.) than thicker shapes like the fettuccine (5-7 min.). Our products are made with high fiber beans allowing the pasta always stay al dente. The pasta can be kept warm in the pan, reheated or served cold no problem!
DO I NEED TO BOIL THE LASAGNE NOODLES FIRST?
No! They are no boil noodles. Just make sure you put a nice layer of sauce on the bottom of the cooking pot and to cover the lasagne sheets and bake for 40 min. on 400 degress farenheit!
DO EXPLORE CUISINE PRODUCTS EXPERIENCE CROSS-CONTAMINATION WITH TREE NUTS?
We are extremely proud to share that all of our products are created in a nut-free, dairy-free and gluten-free facility making our pasta and soup products safe favorites in homes across the country!
WILL MY FAMILY LIKE THE TASTE?
We hope so! At Explore Cuisine we have taken the time to find the perfect formula to give you that soft pasta taste you are used to with the benefits of pulses. Looking for new ideas how to cook up some tonight? Try our recipes online!
IS IT BEST TO RINSE THE EXPLORE CUISINE PASTA AFTER COOKING?
Although rinsing is certainly not required, it is recommended. Rinsing can be a great way to cool down your pasta, so you can enjoy it right away!
WHAT IS THE SERVING SIZE FOR THE RICE NOODLES?
Our noodles come in portion controlled nests that are 2 oz. making it easy to pop in one nest or two nests for dinner tonight.
HOW LONG DO I HAVE COOK THE PULSE PASTAS FOR?
In boiling water, the pastas cook up in 8-10 minutes. Strain and pair with your favorite sauce. Looking for recipe ideas?
More about our products
ARE YOUR PULSE PASTAS AND LASAGNE MADE IN ITALY?
Yes! Our pulse pastas are all made in a gluten-free factory in Italy.
All our products are NON-GMO certified.
All of our products are naturally (and certified) Gluten Free. Made in dedicated gluten free factories.
Yes! Our products are OU certified
VEGAN SOCIETY CERTIFICATION
All of our products have the Vegan Society seal of approval. To learn more about the organization click here
WHOLE GRAINS COUNCIL
Eating whole grains is important to everyone's diet, and we make it easy to enjoy. The Whole Grain Stamp on our products lets you know exactly what you are getting in each serving. To learn more check out their website
FOOD TO THRIVE FOUNDATION
Explore Cuisine is universally dedicated to helping our workers thrive and flourish in their home lives and in the work place. We believe that healthy food grows from healthy hands, hearts and lives, and we are dedicated to a life-giving initiative that nurtures our farms and the lives of our workers. We love to give back to those who contribute to Explore Cuisine's innovation and success, which is why two percent of all Explore Cuisine worldwide proceeds go directly to the Food To Thrive Foundation, providing education, empowerment and advancement in farming programs to every Explore Cuisine team member. Rooted in a pure love of health, a respect for life ,and a deep commitment to success, Explore Cuisine is committed to bringing your family whole, healthy meals -- from our table to yours.
I'M A DIABETIC, WHAT IS THE GLYCEMIC INDEX (GI) FOR THE BEAN PASTAS?
Our products have not been specifically tested on the glycaemic index. Please consult your doctor or your nutritionist to evaluate the suitability of our products to meet your dietary needs.
DO YOU HAVE A NUTRITIONIST ON STAFF?
Yes, Ilana Mulstein is a Registered Dietitian Nutritionist who specializes in educating people both in private practice and UCLA on eating healthy. Ilana is available to answer your questions.